Everything You Need to Know

Find answers to common questions about warehouse brokerage, pricing, services, and our platform.

Getting Started

How quickly can I find warehouse space through WAREX?
We match you with suitable warehouse options in 24-48 hours. After you provide your requirements, our network of verified facilities and our intelligent matching algorithm identify the right options for your needs. clients receive multiple matched listings within two business days.
Is there a fee to get started?
No. Getting matched with warehouse spaces is completely free. You only pay when you sign a lease with a facility. Our brokerage fee is a percentage of the lease value and is transparent with no hidden charges.
What information do I need to provide?
To get started, provide: the size of space needed, preferred location(s), your timeline, budget range, and any special requirements (climate control, loading docks, etc.). The more details you share, the better matches we can provide. You can also specify industry type and operational needs.
Can I tour warehouses before committing?
Absolutely. We arrange in-person or virtual tours for all shortlisted facilities. Touring the space before signing is essential, and we coordinate scheduling with facility managers to ensure you can inspect the property thoroughly.

Pricing & Terms

How does WAREX pricing work?
WAREX uses a transparent brokerage model. We take a commission based on the lease value when you sign with a facility. There are no hidden fees. You'll know exactly what you're paying upfront, and we work to negotiate the right possible rates with our warehouse network.
What are the minimum lease terms?
Many partner warehouses on the exchange offer flexible terms starting at 30-day minimums. However, many facilities offer better rates for longer commitments. We can help you find options that match your timeline, whether you need short-term flexibility or want to lock in long-term savings.
Are there hidden fees?
No. All costs are disclosed upfront, including the brokerage fee, facility rental, and any applicable taxes. You'll receive a detailed breakdown before signing any lease, and there are no surprise charges down the road.
Can I negotiate terms?
Yes, absolutely. We negotiate on your behalf with warehouse operators to secure the right possible rates and terms. Our relationships and volume give us use to advocate for your interests and find deals that work within your budget.

Services

Do you offer temperature-controlled storage?
Yes. We have access to temperature-controlled and climate-controlled warehouses across our network. Whether you need cold storage, humidity control, or specialised environments, we can match you with facilities that meet your requirements.
What is DockLink?
DockLink is our proprietary logistics intelligence platform. It provides real-time dock scheduling, shipment tracking, and operational coordination. DockLink optimizes loading dock availability and helps prevent bottlenecks, saving you time and money on your warehouse operations.
Can you handle multiple locations simultaneously?
Multi-city coordination is a specialty of ours. We can match you with facilities across multiple provinces and manage lease agreements, logistics, and operations across all locations. Our platform consolidates everything into one dashboard.
Do you offer fulfillment services?
Yes. We partner with fulfillment providers across our warehouse network to offer pick-pack-ship services. From basic order fulfillment to complex logistics, our partners can handle your operations from warehouses we've matched you with.

Technical

How do you verify warehouse quality?
Every warehouse in our network goes through rigorous vetting. We conduct facility inspections, verify insurance coverage, check compliance with regulations, and perform ongoing audits. This ensures you're matched with facilities that meet industry standards.
What technology integrations do you support?
We support integrations with 50+ systems including Shopify, Amazon, SAP, Oracle, and major WMS platforms. Our API allows coordinated connection to your existing infrastructure, making data flow low-friction between your operations and our platform.
Is my data secure?
WAREX uses industry-standard security practices including encryption for data in transit and at rest, strict access controls, and compliance with PIPEDA. Formal SOC 2 certification is part of our compliance roadmap.
Do you operate in all provinces?
Yes, we operate across all 10 Canadian provinces. We have major hubs in Toronto, Vancouver, Calgary, Montreal, Winnipeg, and Halifax, with growing networks in other regions. Whether you need space in major metros or secondary markets, we can help.

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